Call & Check is an innovative, yet simple service developed by the island of Jersey’s postal service – Jersey Post. Postmen and women provide a regular visit for individuals who would benefit from a little extra support. They can relay a message, raise concerns or merely offer a helping hand to people in need. The initiative has been so well-received that 9,000 islanders are now caring for people – and there has been interest in replicating the scheme from the Finnish Postal Service and the Henry Ford institute of Detroit.

Our CEO and founder, Dr Rupert Dunbar-Rees, spoke at a Call & Check conference on how we can best use outcomes measures to measure those things that matter to vulnerable populations, including  outcomes such as the reduction of isolation and loneliness.