Rupert was invited to speak at a Cygnet Mental Health Event entitled ‘Professionals, Patients and Power – A paradigm shift in healthcare delivery’. The event explored topics in mental health including reflections from service users and carers, the changing face of safeguarding and outcomes-based commissioning. Rupert spoke on the outcomes-based approach within mental health – alongside our friends from Beacon UK. The outcomes-based approach has huge potential to improve the lives of people with depression, anxiety and other mental health problems, and we were particularly interested in hearing from patients and carers about how this might be achieved.